Your Trust Matters
At Veterans Benefits Source, we believe veterans deserve information that is accurate, understandable, independent, and freely accessible.
The VA benefits system is complicated enough. Veterans shouldn't have to wonder whether the information they're reading is reliable or whether someone is trying to sell them something.
The following principles guide how we create, review, and maintain our content.
1. Accuracy Comes First
We strive to provide accurate information based on applicable federal laws, regulations, VA policies, and other authoritative sources.
Whenever practical, we reference primary sources, including:
- Title 38 of the United States Code
- Title 38 of the Code of Federal Regulations
- Decisions of the U.S. Court of Appeals for Veterans Claims and other relevant courts
- Official VA publications, forms, and guidance
We distinguish between established legal requirements, agency guidance, and matters that may depend on the circumstances of an individual claim.
2. Plain English, Not Legal Jargon
Veterans shouldn't need a law degree to understand their benefits. We explain complicated rules and procedures in straightforward language without sacrificing accuracy. When technical terms are necessary, we explain what they mean and why they matter.
3. Free Information About Earned Benefits
We believe veterans should never have to pay simply to understand the benefits they've earned. Our core educational content is free and will remain free.
We may offer optional paid products, such as organizational tools, planners, or workbooks. Purchasing those products will never be necessary to access our essential educational information.
4. No Promises or Guarantees
Every VA disability claim depends on its own facts, evidence, and applicable law. We do not guarantee service connection, disability ratings, effective dates, appeal outcomes, or any other VA determination.
Our calculators, examples, and educational tools are intended to help explain concepts. They are not predictions or guarantees of what VA will decide.
5. Independence and Transparency
Veterans Benefits Source is an independent educational resource. We are not affiliated with, endorsed by, or operated by the Department of Veterans Affairs or any other government agency.
Our educational content is not influenced by payments from claims representatives, law firms, or other businesses seeking access to veterans.
If we publish sponsored material or use affiliate relationships in the future, we will clearly identify those arrangements.
6. Privacy and Respect
Veterans may come to our website while dealing with sensitive personal, medical, or financial circumstances. We respect that trust.
We will not sell veterans' personal information, contact lists, or leads to marketers, claims representatives, or other businesses.
We encourage visitors not to submit sensitive medical records, Social Security numbers, claim numbers, or other confidential information through general website contact forms. Our Privacy Policy provides additional information.
7. Corrections and Updates
Laws, regulations, policies, and court decisions change. We strive to review and update our content when significant developments affect its accuracy.
When we discover a material error, we will correct it. We welcome readers who identify possible mistakes or outdated information. Our Corrections Policy explains how to report a concern.
8. Veterans First
Our guiding principle is simple: Help first.
We measure the value of our content by whether it helps veterans better understand their benefits, their options, and the process ahead.
We do not exploit uncertainty, create unnecessary fear, or pressure veterans into purchasing products or services.
We believe informed veterans are better equipped to make decisions about their own benefits.
Have questions? You've come to the source for answers.